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The Web, Arabs, and The Trust Equation

May 14, 2002 by Dan

Dave Winer, whose weblog software I use and who knows a thing or two about online community, is less impressed with Tom Friedman’s column of this past weekend than I am. He says:



Now with all due respect, they shouldn’t believe everything they read in the NY Times either.


Well, that’s certainly true enough. The thing is, Dave, what the Net helps do is put random content on the same footing as The Times. This is what terrifies Big Media, which has invested bazillions of dollars into establishing a trust equation with readers. Here’s what I wrote about that, nearly six years ago to the day (what — you thought this was a new issue?), in NetGuide:



The camcorder approach to information has its place, and is where a lot of the excitement about the net comes from. Always be asking yourself about what you’re reading and why it was put out there. And remember that good information always has a price.


What Friedman, Winer, and I are talking about is a subtle and complex issue. This is my full column, from the August 1996 issue of NetGuide, and I’ve seen no reason in the intervening years to change my mind.

Filed Under: Media & Publishing, Politics, Tech

Why User Interface Is Important

May 13, 2002 by Dan

From the New York Times:



Dazed by a Technical Knockout. The BMW 745i is a remarkable car with so many genuine technical advancements that it is surely the world’s most advanced sedan.


I’m quite certain that I’ve never seen Niklaus Wirth quoted in a car review before. Hell, I don’t think I’ve ever seen him quoted in a computer review.


The underlying point of the review is also sound. Why in God’s name would you design a car so complex that you need a cheat sheet to give a parking valet? When you’re hurtling down the freeway at 65 mph or better, you really don’t want to have to think about how to tune the radio, do you?

Filed Under: Uncategorized

Here Kitty Kitty Kitty….

May 13, 2002 by Dan

From Reuters:



A Canadian family had to flee for safety after their pet Siamese cat went on a rampage, tearing at clothes and skin and driving them out of the house… Another police officer said Cocoa was “a Siamese cat with an attitude problem.”

Filed Under: Uncategorized

The Softer Side, Indeed.

May 13, 2002 by Dan

Sears to Buy Lands’ End for $1.9 Billion. Sears, Roebuck & Company, the nation’s largest department store company, agreed to buy Lands’ End the biggest specialty catalog and Internet retailer, for $1.9 billion in cash.


OK, let me get this straight. Sears has a catalog for 100 years. It pretty much invents direct marketing and mail order. It kills the catalog in 1993. Then, 10 years later, it spends $1.9 billion to buy a casual clothing company that pretty recently had revenues that didn’t even amount to rounding error for Sears.


And if you’re going to give me the hard goods/soft good argument about Sears stores and the catalog, you probably need to remember that Lands’ End started by selling sailing equipment and attire.


I can’t help but wonder how much it would have cost Sears to stick with the catalog for the intervening years. And I’d love to hear how Sears’s management has been/will be punished for the expensive reversal of course.


I just hope Sears doesn’t screw up Lands’ End…

Filed Under: Uncategorized

Snooping and EZPass

May 13, 2002 by Dan

Here in the Northeast, we can use something called E-ZPass to pay bridge and road tolls on most major highways. You set up and account with the E-ZPass folks, they send you a box that you attach to your car’s windshield (or behind the grille), and roll slowly through toll barriers. It’s really quite wonderful. The proper tolls are deducted automatically from your account. Or, at least, that’s the theory.


It does not take a rocket scientist to figure out that, convenience aside, there could be some privacy concerns. All your toll transactions are tracked, and you’re sent a statement every month or so. I can see from my latest statement that I crossed the Bronx Whitestone Bridge once in each direction on February 23rd, northbound in lane 22 at 5:40pm, southbound in lane 17 at 11:20pm. Also listed is the number of the tag that was scanned. Someone with access to the database could presumably see the same thing.


So the latest statement came, and I found a transaction at Exit 10 of the Massachusetts Turnpike dated 7:45am on April 3. Ummm, no. I’d swapped my tag a few days before that (at E-ZPass’s request), and mailed in the old tag, which is the one that hit in Massachusetts.


I called the service center, explained the situation, and the customer service rep said that within a few days, they would send me an inquiry form. This form would include a photo of the license plate of the car bearing the E-ZPass linked to my account, snapped as the car pulled away from the toll barrier. If it’s not my car, they’ll reverse the charge?


Say what?


It seems that E-ZPass photographs the license plates of all vehicles that pass through one of their toll barriers. Since I can’t find any reference to that practice in their Terms and Conditions, I don’t know how long they keep them. I also don’t know what other use they’re put to, and that worries me a bit. And the part about their not ‘fessing up to the practice in any easy-to-find place actually worries me quite a lot.

Filed Under: Uncategorized

Don’t Try This At Home, Nautical Div.

May 13, 2002 by Dan

An acquaintance on one of my mailing lists sends this link along.


I’m not sure, but didn’t Bogart try this move in The African Queen?

Filed Under: Uncategorized

The Usenet Motto

May 12, 2002 by Dan

“It is not necessary to understand things in order to argue about them.” — Caron de Beaumarchais.


You probably know about Car Talk, the public radio talk show about cars and car repair. The hosts, Click and Clack (a/k/a Tom and Ray Magliozzi) once had a spirited conversation about whether two people who don’t know anything about a subject know more or less the one person who doesn’t know anything about that subject.


The answer, of course, is that two people know less. Two people arguing about something that neither knows anything about are capable of building an entire towering construct of ignorance and supposition, each particle of non- or mis-information building on the one previous.


 

Filed Under: Uncategorized

Go Ahead. Document the Prior Art.

May 12, 2002 by Dan

A 5-year-old is awarded a patent (6,368,227, if you’re counting) on a technique for swinging on a swing. More evidence of a system out of control.


 

Filed Under: Uncategorized

But Is It Art?

May 12, 2002 by Dan

Susan Kitchens outpoints an L.A. Times story about an artist who altered a freeway roadsign so that people won’t actually get lost following it. The job was so good that Caltrans didn’t notice for nine months — until the story hit the paper. And they may well leave things as they are.


Any chance we can get this guy to come to New York City? The road signs here are atrocious. Some of it is that the roads here are old and not up to contemporary spec. Some of it is that signs were designed to be driven at 40 mph.


Anyway, I have two fairly trivial examples. On an overpass where the New England Thruway crosses the Hutchinson River Parkway, a sign read New England Thurway and stayed that way for some years. Two signs across the street from each other near here call it alternately “Schermerhorn St.” and “Schemerhorn St.” (missing the first “r”). What’s even worse is that they’re both right outside the NYC Board of Education’s personnel building. 

Filed Under: Uncategorized

Credit Card Bazaar

May 12, 2002 by Dan

Matt Richtel in the NY Times reports on a Russian online market for stolen credit card numbers.


Among his data points is a finding from a market research firm that fraud rates are three times higher for online MasterCard and Visa transactions than in the real world. We’re still talking about a quarter of one percent, but that means one out of every 400 online transactions is fradulent, and that feels like  rather a lot.


 

Filed Under: Uncategorized

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